Support Center

Award winning support from highly trained and experienced professionals

WEB Based Support Center

Colbi Technologies, Inc. Support team is dedicated to providing
the most responsive, accurate resolution of your issues.

http://support.colbitech.com

To help in the processing of customer issues from simple operational questions to enhancement requests to ‘oops’ (problem reports), we have created a WEB based support center. The support center enables users to enter issues into a simple form. Once the form is submitted, Colbi assigns a case number and sends the originator an acknowledgement e-mail.
 

Advisories

Colbi Technologies, Inc. provides our customers with periodic Best Practice Advisories and Technical Alerts. The advisories provide the latest information important to facilities and project accounting, updates for Account-Ability product and services, and timely assistance in performing the annual accounting functions for facilities projects.

Training

Colbi Technologies, Inc. offers training classes for its Account-Ability product in the areas of Budgeting and Contract Management. Training is normally held at the district site and can be scheduled by e-mailing sales@colbitech.com or calling the Colbi office.

Approved Colbi Technologies, Inc. customers can purchase or download technical publications online or manuals for Account-Ability.